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Common Questions

  • How do I reserve a vehicle?

    Once you start your membership, you will create...

  • What’s included in a reservation?

    All reservations will include the following: S...

  • What is the cancellation policy for a reservation? 

    A full refund of your credits will be reinstate...

  • Refer a Friend

    Do you have a friend who would love to be a Pol...

  • Are there any requirements to drive or ride?

    For most vehicles, you must be at least 18 year...

  • Can children be passengers?

    If anyone is under 18 years of age (“minor pass...

Membership Information

  • Membership Overview

    Find all program details here.

  • Credits

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  • Reservations

    How to book & what to expect

  • Passengers & Guests

    Passenger and guest policies

  • Account Management & Billing

    Manage your account or billing

CONTACT US

Questions, requests, or feedback on your Membership? We’re here to help.

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support@advselect.com

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